Frequently asked questions

Anything that is manufactured in China and can legally be imported into India. Our ten focus categories are on the categories page, and custom requests outside them are welcome. Tell us the product first and we will tell you whether we can handle it.

Send the product, quantity, any spec or reference photos and your target price on WhatsApp or by email to sales@laxmiglobal.in. A name and a photo are enough to begin.

We reply on the same business day (Monday to Saturday, 9am–6pm IST) to say whether we can source it. A sourcing brief and itemised quote follow once we have checked suppliers.

MOQs are set by the factory and vary widely by product. We tell you the MOQ for your product when we report back, and can ask whether a smaller trial order is possible.

Yes, where a factory supports it. Send your specification, artwork or packaging requirements. Custom production usually has a higher MOQ and a longer lead time, which we confirm in the quote.

We can ask suppliers for samples. Sample cost and courier charges are confirmed with you in advance.

Every quote is itemised: product cost, freight, estimated duty and taxes, third-party charges and our own charges, each on its own line.

We explain our charges when you get in touch, before you place any order. Send us your requirement and we will walk you through the full cost.

Most Chinese suppliers ask for an advance payment to start production, with the balance paid in full before shipment. The exact split and timing are stated in your written quote and agreed before you place the order. Nothing is payable until you have reviewed and accepted the itemised quote.

We arrange an inspection of the goods against the agreed specification before they leave the factory, and share the findings with you before dispatch. See our guide to pre-shipment inspection.

Issues found at inspection are taken up with the supplier and resolved before shipping. Remedies for problems found after delivery depend on the order terms and are agreed in advance.

It depends on the product, production time and shipping mode. Air freight is faster and costs more; sea freight is slower and cheaper. Your quote includes an estimated timeline. See sea vs air freight.

A licensed customs house agent (CHA) that we appoint handles import documentation, duty payment and clearance. Their charges and the estimated duty appear in your quote. See our guide to import duty and GST.

Yes. After clearance the goods are delivered to your warehouse or office in India, and we stay in touch until you confirm receipt.

Only to understand your requirement and run your order. We do not sell personal data. Details are in our Privacy Policy.